Privacy Policy
Orbinexglobal · Effective Date: 27 May 2026 · Nashik, Maharashtra, India
Orbinexglobal ("Orbinexglobal", "we", "us", or "our") is a registered agricultural export firm headquartered in Nashik, Maharashtra, India. We operate the website www.orbinexglobal.com as a B2B export trade portal for international importers, wholesale buyers, and distribution partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a trade inquiry. Please read this policy carefully. By accessing our website, you agree to the terms described here.
1. Information We Collect
Business Inquiry Data
When you submit a trade inquiry, request for quotation (RFQ), or contact us through the website, we collect: Full name, business email address, company name, phone number (with country code), target product(s), required quantity, destination port, and shipping terms (FOB/CIF/CNF/DDP).
Website Usage Data
We may automatically collect non-personally identifiable information including browser type, IP address (for rate-limiting abuse prevention), pages visited, time spent on pages, and referring URLs. This data is used solely for website analytics and security.
Communication Records
If you contact us via email or WhatsApp, we retain those communication records for the purpose of responding to your trade inquiries and maintaining business correspondence.
2. How We Use Your Information
Trade Inquiry Processing
Your contact and order details are used exclusively to respond to your B2B trade inquiries, prepare pricing quotations, coordinate shipping arrangements, and fulfill export orders.
Business Communication
We may use your email or phone number to send you trade updates, shipping documentation, phytosanitary certificate updates, or respond to your follow-up queries.
Website Improvement
Aggregated, anonymized usage data helps us improve our website content, product catalog, and pricing information to better serve international buyers.
3. Data Sharing & Disclosure
We Do Not Sell Your Data
Orbinexglobal does not sell, rent, or trade your personal or business information to any third parties for marketing purposes.
Logistics & Shipping Partners
We may share necessary shipping and contact details with our authorized freight forwarders, customs clearing agents, and logistics partners solely for the purpose of executing your export order.
Legal Requirements
We may disclose information if required by Indian law, APEDA regulations, export compliance authorities, or in response to a valid legal process.
5. Data Security
Security Measures
We implement industry-standard security practices to protect your information including secure HTTPS connections, server-side data encryption, and restricted access controls to our admin systems.
Retention Period
Trade inquiry data is retained for a period of 3 years in accordance with standard B2B export documentation requirements. You may request deletion of your data at any time by contacting us.
6. Your Rights
Access & Correction
You have the right to request access to the personal data we hold about you and request corrections if any information is inaccurate.
Data Deletion
You may request deletion of your data by emailing us at trade@orbinexglobal.com. We will process your request within 30 business days, subject to any legal retention obligations.
Opt-Out
If you no longer wish to receive trade communications from us, you may opt-out at any time by sending a request to trade@orbinexglobal.com.
7. Third-Party Links
External Websites
Our website may contain links to external trade portals, certification bodies (APEDA, FSSAI), or logistics partners. We are not responsible for the privacy practices of those third-party websites.
8. Changes to This Policy
Policy Updates
Orbinexglobal reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date updated. Continued use of our website constitutes acceptance of the revised policy.
Contact Our Data Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: